Dutchess County EMS Agency Study Dashboard
Welcome to the Dutchess County EMS Agency Study Dashboard! We hope that you find the data provided informative. If you have any questions about this data please email them to info@cgr.org.
This data is part of a larger project on emergency services in Dutchess County. Information on the full project can be found at: https://www.cgr.org/dutchess-esa/
What Does This Measure?
This data is for the full years of 2016 to 2019, and 2020 through September 30th. This measures the number calls for EMS service as reported by the Dutchess County 911 Center. It excludes calls received directly by the City of Poughkeepsie and the commercial ambulance companies such as Mobile Life Support, EMSTAR and Northern Dutchess Paramedics. The calls are presented both in tables and charts. As call volume can change from year to year annual averages are provided where possible. The information provided focuses on volume of calls, types of calls, and the percentage answered by the individual agencies.
Abbreviations
PIAA - Personal Injury Auto Accident
EMS - Emergency Medical Services
P1 - Priority 1
P2 - Priority 2
P3 - Priority 3
P4 - Priority 4
Lower the priority number, the more serious the situation. Example: suspected heart attack or stroke is P1 and toothache would be P4
How Can I Access the Data?
The data is presented in series of tiles that can be seen either as a chart or a table. You can access the data by clicking the tabs above or the buttons at the bottom of this screen. You can change the location/agency by using the dropdown menu. All charts will update immediately. Some charts are high level summaries. To see the detailed breakouts simply click the blue button.
View Calls by Location View Calls by Agency
Comments on the data
The municipality was defined by the 911 Center each incident is recorded once. However, calls may have had more than one agency responding (for example in the City of Beacon, the Beacon Volunteer Ambulance doesn’t always have a paramedic available so Mobile Life Support is often dispatched to provide that service.) The City of Poughkeepsie’s calls are not included in this report as the majority of EMS calls in the City are answered directly by their police department and are not tracked by the Dutchess County 911 Center. Calls in a village are not included in totals for the surrounding town. The commercial agencies (Mobile Life Support, Northern Dutchess Paramedics and EMSTAR) do not report information for all of their calls back to the 911 Center, so they may be shown as dispatched for a call but the database doesn’t track further information in all instances. A very small portion of events have more than one transport that is shown in the data.
Definitions
Dispatched = Calls in the location assigned to an agency OR calls assigned to an agency
Responded = Calls that were answered by the assigned agency
Transported = A patient was transported as a result of the call. Over the 4.75 years, the average transport rate in Dutchess County was 66%
Over 20 Minutes Response = The number of calls where the responding agency too more than 20 minutes to respond to the scene. This percent has been increasing for each of the last four years. The average is 13.5% but through September it has been 14.8% in 2020.